Sony Computer Entertainment will restore PlayStation Network service this week. Features will be redeployed on a rolling basis. Last week we discussed what Sony would do to make things up to its customers. The company has gotten all official with its make good offer. As part of its “Welcome Back” appreciation program, Sony will give its customers free games, 30 days of PlayStation Plus, 30 days of Qriocity, and complimentary identity protection service. Here’s a clip from the press release:
- Each territory will be offering selected PlayStation entertainment content for free download. Specific details of this content will be announced in each region soon.
- All existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service.
- Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service.
- While there is no evidence at this time that credit card data was taken, the company is committed to helping its customers protect their personal data and will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region.
What do you think of “Welcome Back”? To me it seems like a pretty generous program. Do you think it’s enough? Or do you think Sony should have offered more?