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So it looks like I’m going to be switching apartments in the near future. As a nerd, Internet and TV services are a prime concern. Unlike my current domicile, one of the buildings I’m looking at has AT&T U-Verse and Time Warner Cable options. As several of you know, I loathe Time Warner Cable — easily the worst cable company I’ve ever had. However, AT&T isn’t a telecom white knight in shining armor either. That’s where you come in! I would sincerely appreciate your help in thinking this important decision through. Here’s what I have so far.
+ Not Time Warner Cable
+ Modern DVR with more capacity
+ FTTN means constant Internet speeds
– 250GB monthly Internet cap (doubt I’d hit it, but the principle….)
– $10 up-charge for HD channels
– Can’t buy your own modem, $6/month rental fee required
– Tech visits are potentially expensive
Time Warner Cable
+ No Internet cap
+ Potentially faster download speeds and better ping rates depending on how many users are on the node
+ Can buy your own (better) modem
+ Tech visits are free
– Wretched DVR with low capacity
– Download and ping can dip depending on how many users are on the node
– More expensive
Right now, I’m leaning towards U-Verse. On the work side, one of the biggest time-sucks in my current workflow is uploading video. Depending on how many people are on the node, my upload speeds range from decent to abysmal. One of the attractive things about U-Verse is having constant Internet speeds.
On the entertainment side, it’s U-Verse all the way. TWC’s DVR has an archaic UI and limited capacity. It’s just awful.
The big question is service. When something goes wrong with TWC, it’s generally resolved quickly and tech support has been friendly in my experience. I’ve read nightmares about AT&T tech support. Since this is something I’ll be relying on for work, service is important.
Anyway, those are my scattered, initial thoughts on AT&T U-Verse vs. Time Warner Cable. I’d love to hear your opinions on the matter, since this is a hugely important choice. Thanks in advance!